Patient Information

It is easy to make an appointment for your initial examination and dental treatments with Chan Family Dentistry. Simply call 510-214-8450 and one of our friendly team members will be happy to assist you. If you schedule an appointment and something comes up, please call and cancel 24 hours in advance so that we can accommodate other patient requests.

Walk into our lobby where you will be greeted by our friendly staff. We will provide you with new patient paperwork that includes a health questionnaire, request for your insurance information and contact information. We will also provide you with information to familiarize you with our office and how we handle things like patient privacy.

Your initial dental exam will take around one hour. The experienced staff at Chan Family Dentistry will ask you questions, get to know your oral hygiene routine, and listen to your health concerns. We believe in educating patients and empowering them to make good choices to improve their oral health. We will demonstrate how to properly care for your teeth and make additional suggestions as needed. Our dental hygienist will clean your teeth then Dr. Chan will complete your examination and make recommendations for proposed dental treatments.

We work to ensure our patients feel comfortable, and that includes minimizing their pain as much as possible. If you are undergoing a dental procedure, Dr. Chan will meet with you to discuss your pain tolerance and create a plan for pain management. Working together, we will treat your dental health problems in a way that minimizes pain and enables you to get back to your life faster.

We accept a variety of insurance providers and endeavor to accommodate our patients' request. Please call our office at 510-214-8450 to see if we are currently working with your insurance provider.

Our pricing structure is designed to ensure that patients are able to receive the high quality dental care they deserve. If your dental insurance will not cover all of your dental treatments, we will work with you to identify a payment solution. We are health care professionals first and will work with you to make sure you receive the treatment you need.

Chan Family Dentistry provides high quality dental care to families throughout the San Lorenzo area. We understand that every dental patient has different financial needs. We will work with you to find a solution that enables you to get the dental care you need, with or without insurance. Call our office to ask about our different payment options that may include cash, check, financing, and credit cards. We provide budget friendly dental care so call today and learn how Chan Family Dentistry is the solution to all of your oral health needs.